Already Have Security Cameras?If you already have security equipment, but are looking for monitoring solutions, Birdseye can help. Our solutions can link into any existing surveillance systems. Our remote monitoring solutions will provide you far more value than you are receiving from your current monitoring service - guaranteed. Let's discuss why.Industries
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Get New Equipment FreeMany clients who come to us looking for remote monitoring solutions have their own equipment. However, this equipment can be outdated or inadequate to provide full security. Replacing equipment can be extremely expensive - so why pay more? Birdseye has solutions that INCLUDE the cost of equipment - making it not only affordable, but ideal, to upgrade to the newest security technology. Contact us for information about how you can get new equipment at no cost to you.How Do Live Monitoring Agents Usually Work?A large number of security companies today are offering "live monitoring" or "remote monitoring" for your security system. A live person watching your cameras is certainly superior to having only video recordings of what's happening at your facility. It might be safe to assume that the person watching your cameras is only watching your cameras, and is actively watching for activity. In most cases, however, this is not how live monitoring occurs. Live monitoring agents are usually watching the cameras of multiple companies, focusing on each company at a specific time (not all the time), and when activity happens on a camera they are not currently watching, they are alerted to the activity and switch to viewing that camera. They may be seeing what's happening from that moment going forward, but what about what they've already missed? Unfortunately, as they watch things happen, they are quite limited in their ability to interfere - they only observe and notify (you, management, the police, or any other alternative prescribed by the customer). While this is still a better alternative than only having video footage recorded, Birdseye's live monitoring is unique because we take montioring to the next level - interactive virtual guard presence.What are the advantages of using our Agents?Birdseye's Professionally Trained Agents are dedicated to you and your company. You deal with the same agent every day, and they get to know your employees, your protocols, and how you prefer things to be handled in your facility. When things get extremely busy, Birdseye can expand up to 4 agents during peak times at no extra cost to ensure that all events are processed in real time. No matter what time, day or night, your Agent is actively engaged in events and activities at your facility. How do we know? Agents are constantly supervised and monitored to ensure peak performance. Agents are also compensated via incentives for real performance - they are motivated to watch for any events that occur and intervene as required.Your Dedicated Birdseye AgentBirdseye's Agents are a cut above the rest. All of our agents are professionally trained and university educated, with many having previous backgrounds in policing and security. This allows them to not only observe, but they can intelligently anticipate your needs. What makes Birdseye's live monitoring services truly unique in comparison with the competition is the level of service provided by our Agents. They are not merely passive observers. They are actively involved in not only the security aspects of monitoring your yard, they are also able to communicate with and respond to anyone in your facility for other purposes (giving assistance or directions, Voicing-Down trespassers, enforcing safety protocols, etc). The most important distinguishing factor for Birdseye Agents is that your Agent is ONLY watching your cameras and dealing with your facility - they aren't watching the cameras of multiple businesses passively. Your Agent is essentially like an employee - they are trained specifically in your protocols and policies, and they are available to you anytime via phone, text, email, Skype, or video chat - they have a dedicated contact for you.Customizable SolutionsBirdseye Agents are more than just passive monitoring guards. They are adaptable and intelligent, and the ways they can assist your business really all depend on your requirements. The solutions your Agents provide to you are customizable to these requirements. If you need someone to check ID and provide access control, our Agents can do that. If you want to ensure that proper safety equipment is being worn in your facility, our Agents can do that. If you want to monitor or track inventory movements, our Agents can do that. Paperwork and reporting? Our Agents can do that. If it's important to your business and can be handled via virtual presence, Birdseye Agents can do it.Pricing New equipment can cost a lot of money. Birdseye Solutions knows this, and instead of charging up-front equipment fees, we include up to $70,000 worth of new equipment with full monitoring installations. Pricing also includes your Dedicated Agent and all the services they can provide. Hourly rates are determined on a customized quote basis, however, we guarantee pricing will be LESS (20-25%) than the cost of a live guard.